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Patient Portal
Residency Program

Medical Records

Ways to Access Medical Records

Our Medical Records Department is here to help you access your health information easily and securely. Whether you need a copy of your records, want to transfer them to another provider or have questions about your health history, our team is ready to assist you. Your privacy and the accuracy of your information are our top priorities.

View Medical Records Online with the Patient Portal

Log on to Patient Portal

Request a Copy of Your Medical Records

If you need an official copy of your medical records for yourself, another provider, your insurance or another purpose, please complete a Medical Records Request Form below.

Step 2: Fill Out the Form

Please complete all required fields on the form so we can:

  • Confirm your identity
  • Understand which records you need
  • Know where and how to send your records

Be sure to sign and date the form. Unsigned forms cannot be processed.

Step 3: Send Your Completed Form

You can mail or fax your completed form to our Medical Records Department.

Lone Star Family Health Center
Medical Records Department
605 S. Conroe Medical Drive
Conroe, TX 77304

Fax: 936-539-5997

Contact Medical Records Department

Our Medical Records Specialists are available to answer your questions about accessing or requesting your records.

Call: 936-539-4004
Monday – Friday: 8 am – 5 pm

If you would like to speak to someone in person, you can visit our office during business hours.

605 S. Conroe Medical Drive
Conroe, TX 77304
Monday – Friday: 8 am – 5 pm

Due to higher-than-normal call volumes, wait times may be longer than usual. Established patients can use the patient portal for faster service.

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