Lone Star Family Health Center is working hard to make sure that our staff and patients are protected during the COVID-19 pandemic. We are here to serve you and want you to feel comfortable seeking the care you need.
Lone Star Family Health Center is screening all patients, staff, and visitors for symptoms of COVID-19 upon entrance to any of our locations. Those accompanying a patient to their appointment are limited at this time to 1 person for patients who are minors, elderly, or individuals with disabilities. If it is determined, based on screening, that you may need testing for COVID-19, you will be directed to our Conroe location for further evaluation. Testing is provided for those with symptoms of COVID-19 and over 60 with a chronic illness or underlying condition or those with a suppressed immune system who are showing symptoms.
If you have no symptoms, once you have been screened you will be directed inside for your appointment. Our waiting rooms have been modified to follow social distancing recommendations. In addition, our is sanitizing all areas of the clinic regularly. Please make use of available hand sanitizer located throughout the clinic.
Lone Star Family Health Center is offering virtual visits. Through the FollowMyHealth patient portal, you can have a visit with your provider over any internet-connected device with a camera (smartphone, tablet, laptop) from the safety and comfort of your home. Please call our office at 936-539-4004 to request a virtual visit.
Start with this online screening tool. If it’s determined that you need to see a provider, call us to request an appointment. The provider will determine whether you need to be tested.
2. I think I came in contact with someone who has COVID-19, what do I do?
First, try to find out whether the person you came in contact with has been tested for COVID-19 and has received a positive result. If so, you should self-quarantine for a minimum of 14 days to make sure you don’t spread the virus. Monitor your symptoms. If you begin to run a fever or develop a cough or shortness of breath, please call us or arrange a virtual visit so that a provider can examine you and determine whether you need to be tested. The CDC’s self-quarantine recommendations are available for download on this page.
3. If I have symptoms that don’t warrant a test, what do I do?
If you do not have a fever and cough or shortness of breath, you do not need to quarantine yourself from your family or children. Continue to follow CDC recommendations (link on this page). Wash your hands. If your symptoms change, please call us or arrange a virtual visit.
4. If I get testing, treatment, or preventative care, how will that affect my immigration application under the public charge rule?
The U.S. Citizenship and Immigration Service (USCIS) recently announced that they will not consider testing, treatment, or preventative care for COVID-19 when making the public charge determination. To read more from the American Immigration Lawyers Association, click here. For questions on your specific immigration application, contact your attorney or the Houston Immigration Legal Services Collaborative.
5. If I file for unemployment due to COVID-19, how will that affect my immigration application under the public charge rule?
The USCIS and Department of Homeland Security have both stated that they consider unemployment an “earned” benefit that comes from employment and do not consider it for public charge purposes. To read more from the American Immigration Lawyers Association, click here. For questions on your specific immigration application, contact your attorney or the Houston Immigration Legal Services Collaborative.
6. Have there been any COVID-19 positive patients at Lone Star Family Health Center?
Any case will be confirmed by the public health department, but rest assured that Lone Star Family Health Center staff is working hard to maintain a sanitized environment for your safety and for our staff.
7. Do you accept my insurance?
At this time, we are accepting all insurance plans.
WHAT CAN YOU DO TO PROTECT YOURSELF & YOUR FAMILY?
The overall risk of serious illness from Coronavirus is very low. Over 98% of patients who get the Coronavirus will not experience critical or life-threatening effects. Over 88% of those who get the virus do not need to be hospitalized.
A small number of patients can develop pneumonia and some will require hospitalization. People at the greatest risk for are our elderly and those with chronic medical conditions, such as diabetes, and cardiovascular disease.
Parents – it is natural to worry for our young ones, but so far, the overwhelming majority of children who have contracted the disease have a mild upper respiratory illness or no illness at all from this virus. However, many people ages 18-49 are testing positive. Social distancing practices are very important for all age groups. By practicing social distancing you can protect yourself, your family, and others.
Call us at 936.539.4004 for more information or to make a virtual or in-person appointment.