Portal Home  |  Contact us  |  Site Map

ePharmacy: More Info

Summary

This card explains the basic steps for registering for an ePharmacy account, editing the account, adding a prescription record for a child, and refilling a prescription.

Registration

To use the online pharmacy services, you must first create a confidential account.

  1. Select the ePharmacy Registration link.
  2. In the Patient Registration Information section, enter the required patient information shown next to each asterisk (*).
  3. In the Prescription Information – Optional section, enter a recent Rx Number and your Birthdate. This gives you access to Advanced ePharmacy services including your personal prescription profile and Whenever Wherever refill services.
  4. Select Submit Registration.
  5. On the ePharmacy Registration Verification and Certification window, verify the Patient Registration Information is correct.
  6. Select the I certify… checkbox verifying the information is correct.
  7. Read the Agreement to Rx.com Terms of Use section and select I ACCEPT.
  8. Select Submit Registration. You have just completed registration for an Rx.com ePharmacy account.
  9. Select Continue to log in to your ePharmacy account.

Activate Your Advanced ePharmacy Services

When you submit your Rx Number and Birthdate in the Prescription Information – Options section while registering, the system automatically sends a PIN (personal information number) to your email address. You must activate the advanced services before you can use them. This is a one-time procedure.

  1. 1. Log in to your account.
  2. Enter the PIN from the email in the Received your Pin? field.
  3. Select Submit.

Edit Your ePharmacy Account

  1. Log in to your account.
  2. On the My Account window, select Edit this Account under your name and contact information.
  3. In the Current Password field, enter your password.
  4. Make any necessary changes to your account.
  5. Select Save Changes.
Note: These changes are not made at your local pharmacy. Contact them directly to change your information on file there.

Add a Prescription Record for a Child

To add a prescription record for a child, do the following:

  1. Log in to your account.
  2. Select Create Child’s Profile
  3. In the Minor Registration Information section, enter the required child information shown next to each asterisk (*).
  4. In the Prescription Information section, enter the child’s recent Rx Number and Birthdate.
  5. Select Submit Registration.
  6. On the ePharmacy Registration Verification and Certification window, verify the Patient and Prescription Information is correct.
  7. Select the I certify… checkbox verifying the information is correct.
  8. Read the Agreement to Rx.com Terms of Use section and select I ACCEPT.
  9. Select Submit Registration.
Note: The child’s profile remains linked to the adult’s profile until the child reaches age 18.

Refill a Prescription

  1. Log in to your account.
  2. In the My Prescription History section, select the checkbox next to the prescription you want to refill.
  3. Select Refill Checked Prescription(s).
  4. On the Prescription Refill Request window, verify your contact Phone Number. Enter another one, if needed.U
  5. Select how you want to receive your prescription from the drop-down list.
  6. Select Submit Prescription Request.
  7. At the Prescription Refill Request window, confirm the processing time and select Submit My Order.
A summary of your prescription order is shown.

Patient Registration Forms

These documents are in PDF Format and would need FREE Adobe® Acrobat® Viewer to view them. Download it free from
Get Adobe Reader